Monday, August 24, 2015

FedEx Office headquarters move to Plano aims to consolidate


When FedEx Office begins the move into its 300,000-square-foot headquarters in Plano next month, it’s moving into a powerful neighborhood.

Toyota North America’s headquarters is under construction across the street. Frito-Lay’s headquarters is caddy-corner. J.C. Penney is right next door.

“These are world-class brands, and FedEx Office fits in that category,” FedEx Office CEO and President Brian Philips told me in an interview at his current office at Three Galleria Tower at 13155 Noel Road.

FedEx Office doesn’t plan to add or cut jobs with the move. FedEx Office has nine noncontiguous floors in the Galleria in Dallas and two floors in a facility on Custer Road in Plano now, and the move to the new campus will consolidate those.

“It’s all about bringing our team members together under the same roof,” Philips said. ”There’s lots of opportunity to consolidate and lots of opportunity to create an environment that is conducive to what we do to support our team members and customers.”

FedEx Office, a business unit within FedEx, has more than 1,800 stores in the United States and Canada. Its main business lines are printing and business services, as well as handling hundreds of thousands of FedEx packages over their counters every day.

“We are the retail point of access for small business and consumers within FedEx,” Philips said.

Roughly 1,200 employees work in the FedEx Office headquarters, and about 5,000 work for FedEx Office within Dallas-Fort Worth, counting retail locations. FedEx ( NYSE: FDX) as a whole is larger still, with a FedEx Express hub in the Alliance area in Tarrant County and FedEx Ground, FedEx Freight, FedEx Tech Connect and FedEx Express operations in facilities all around Dallas-Fort Worth.

The new headquarters building in Plano is designed to help the headquarters employees support customers and employees in the field. It has a mock store, lab space to test equipment used in production and the field, as well as a cafeteria, gym, huddle centers, a call center and national dispatch center and training spaces designed specifically for FedEx Office’s needs, Philips said.

Bill Hethcock/Dallas Business Journal